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shipping & Returns

Orders are shipped in sustainable and recyclable packaging within 1-2 days after you have placed the order. If you have ordered a customized product, please allow 3-4 weeks for the production and delivery time. Currently, we are shipping only within European Union zone. Please refer to the table below to see estimated shipping times.

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  • Free delivery on orders from 60 euros

  • We ship via Eco parcel – Eco-friendly delivery services

 

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Estimated Delivery time

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Luxembourg, Belgium

1- 2 business days

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France, Germany, Czech Republic, Austria

1-3 business days

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Spain, Poland, Denmark

 2- 4 business days

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Sweden, Slovakia, Romania, Croatia, Slovenia, Portugal, Hungary, Italy

 3 -5 business days

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Finland, Netherlands, Lithuania, Latvia, Estonia

 4 – 6 business days

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Bulgaria

 5 – 7 business days

 

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Shipping Cost

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Luxembourg

5 euro

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Hungary

11 euro

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Germany, Czech Republic, Slovakia, Netherlands, Lithuania,

Poland, Belgium, Romania, Bulgaria, Croatia, Austria

12 euro

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Portugal, Denmark, Estonia, Latvia, Slovenia

13 euro

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Italy, Spain, Sweden, Finland, France

14 euro

 

EXCHANGE / RETURN

If you want to return or exchange a product, you can contact us within 30 days after receiving the order via coconutpawsland@gmail.com. Please provide us the order number and reason you want to return/exchange the item. If you request has been accepted, we will provide you all necessary instructions of how to proceed with the exchange or return. Returned items must be unused and retain the same condition as you received.

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